Refund Policy- Dunetrekking

At Dunetrekking, your satisfaction is our primary concern, and we strive to provide you with exceptional travel experiences. We understand that circumstances may require you to adjust or cancel your plans, and we aim to make the refund process as straightforward as possible.

1. Booking Cancellation:

If you need to cancel your tour, please note the following:
• Cancellations made at least 24 hours before the tour are eligible for a refund.
• A cancellation fee of 30% will be deducted from the total booking amount, and the remaining amount will be refunded.
• Refunds will be processed within a 7 working day timeframe.

2. Late Cancellation or No-Show:

Cancellations made less than 24 hours before the tour or no-shows are not eligible for a refund.

3. Refund Process:

To initiate a refund request, please contact our customer service team through the provided communication channels. Make sure to provide your booking details, including the booking reference number, to expedite the process.

Important Information:

The refund will be processed within a 7 working day timeframe.
• All refunds will be made through the same payment method used for the booking. If necessary, we reserve the right to issue refunds using an alternative method.
• Please be aware that our refund policy is subject to change without prior notice. We advise reviewing the specific refund policy associated with your chosen tour package before making a booking.
• We recommend that all customers consider obtaining comprehensive travel insurance to safeguard against unforeseen events and unexpected cancellations.

6. Payment Methods:

Refunds will be processed through the same payment method used for the booking. Dunetrekking reserves the right to issue refunds using a different method if necessary.

7. Liability:

Dunetrekking will process refunds in line with the above policies. However, any fees or charges associated with the refund transaction are the responsibility of the customer.

Please note that this refund policy is subject to change without prior notice. It is your responsibility to review the specific refund policy associated with your chosen tour package before making a booking. We recommend that all customers consider obtaining comprehensive travel insurance to protect against unforeseen events and unexpected cancellations.

Should you have any questions or require further information about our refund policy, please do not hesitate to reach out to our customer service team. We are here to assist you in any way we can.

FAQs

Our refund policy allows for cancellations made at least 24 hours before the tour, with a 30% cancellation fee deducted from the total booking amount. The remaining amount will be refunded within 7 working days. Late cancellations or no-shows are not eligible for a refund.

To request a refund, please get in touch with our customer service team through the provided communication channels. Make sure to provide your booking details, including the booking reference number, to expedite the process.

Refunds will be processed within a 7 working day timeframe. You can expect the refunded amount to be credited back to your original payment method.

If you cancel your tour at least 24 hours before the scheduled time, you will receive a refund after deducting a 30% cancellation fee. Late cancellations made within 24 hours of the tour or no-shows are not eligible for a refund.

Our general refund policy applies to most of our tour packages. However, we recommend reviewing the specific refund policy associated with your chosen tour before booking, as policies may vary for certain packages.

Refunds are typically made through the same payment method used for the booking. In some cases, we may issue refunds using an alternative method if necessary.

In the event of tour modifications by Dunetrekking due to unforeseen factors, we will offer an alternative tour option or a full refund. Please refer to the modification section of our refund policy for details.

Yes, our refund policy is subject to change without prior notice. We advise all customers to review the specific refund policy associated with their chosen tour package before confirming a booking.

If you have further questions or need additional information about our refund policy, please don’t hesitate to reach out to our customer service team. We are here to assist you with any inquiries or concerns.

Thank you for choosing Dunetrekking for your travel adventures, and we’re excited to provide you with an unforgettable experience in Rajasthan.